Privacy Policy


In accordance with the provisions of the Federal Law for the Protection of Personal Data in Possession of Individuals (hereinafter “the Law”), this notice is provided. Please read carefully the terms and conditions set forth herein:
Grupo Frato S.A. de C.V. for the purposes of this Privacy Notice provides your general data to locate you, communicate with you, contact you, send you information and/or merchandise, to comply with obligations contracted with you, to elaborate databases that will be used by the Responsible to offer you services by mail, that could be of your interest, as well as its transmission to third parties by any means allowed by the Law.
The use of personal data and sensitive data will be directly related to the type of interaction you have with the Controller, whether commercial, labor, civil, commercial or of any other nature. The temporality of the handling of personal data and / or sensitive data will be indefinite from the date on which you provided them to the Responsible.

Collected information

For the purposes outlined in this Privacy Notice, we may collect your personal data in different ways:

  1. When you provide them to us directly; 2. When you visit our website or use our online services; and 3. Information is obtained through other sources that are permitted by Law.
  2. Personal Data We Collect Directly.
    We collect your personal data directly when you provide it to us by various means, such as when you provide us with information in order to provide you with a service. The information we obtain by this means may be, among others: Name, address, telephone, RFC, CURP.
  3. Personal data we collect when you visit our website or use our online services, among others:
    Name, Company, address, telephone number, email address.
  4. Personal information we collect from other sources. We may obtain information about you from other sources permitted by law, such as telephone directories or job boards. The information we obtain through these sources may include, but is not limited to:
    Name, address, telephone number, age, education, gender, marital status, email address.

Processing of personal data

Once you provide the Responsible Party with your personal data or sensitive data, we inform you that they will be stored in different secure media that technology allows, whose access will be limited only to individuals and/or legal entities with which the Responsible Party has a legal relationship. The Responsible will have the security measures it deems appropriate to protect the use of your personal data and/or sensitive data by unauthorized third parties. In case of requirement of any Authority, the personal data and/or sensitive data may be made available to it, in strict compliance with the Law.

The processing of your personal data that have been made available to the Responsible under any form or circumstance, may be carried out by the Responsible in accordance with the terms and conditions set forth in this Privacy Notice, so from this moment it is understood that you expressly authorize the Responsible for this purpose, until such time as you express your opposition through any of the means indicated by law.

Access to personal data, cancellation or objection to the use of such data

treatment, as well as to rectify them in case they are inaccurate or incomplete; cancel them when you consider that they are not required for any of the purposes stated in this Privacy Notice, are being used for non-consensual purposes or the contractual or service relationship has ended, or oppose the treatment of them for specific purposes.

The mechanisms that have been implemented for the exercise of such rights are through the submission of the respective request, according to the following terms:

a) Send an email to:

b) You must let us know reliably the personal data and/or sensitive data that you wish to be rectified, cancelled or revised, as well as the purpose for which you provided them and the name of the Responsible and/or place where you provided your data and to whom you delivered them, in general the request must comply with the requirements mentioned in art. 29 of the Law.

Sensitive personal data

In the case of your sensitive personal data, you will have the right to be informed by the data controller of any transfer of such data to any third party, and you will be notified of such action by any means, whether written, telephonic, electronic, optical, audio, visual or any other means that technology allows now or in the future. In this case, you will have the right to oppose to it, following the process mentioned in the previous point. In the case of sensitive personal data, you must provide the Data Controller with your express written consent for its processing, through your autograph signature, electronic signature, or any authentication mechanism established for such purp

Modifications to the privacy policy

We reserve the right to make changes or updates to this Privacy Notice at any time, in order to comply with new legislation, internal policies or new requirements for the provision or offering of our services or products.

For more information please send an email to the following address:

If you believe that your Right to Protection of Personal Data has been harmed by any conduct of our employees or our actions or responses, and you presume that in the treatment of your personal data there is any violation of the provisions of the Act, you may file a complaint or complaint with the IFAI, for more information visit